Privacy Policy

Essential Detailing is a car detailing business based at Unit 2, Pyatshaw Road, Larkhall. For any privacy queries, contact us at hello@essentialdetailing.co.uk. We are the data controller responsible for your personal information.

We may collect and process the following information:

• Contact details you provide — name, email address, phone number, and vehicle details when you make an enquiry or book a service.
• Booking and service history, including the services requested and any notes relevant to your vehicle.
• Payment information processed securely by our payment provider — we do not store full card details on our systems.
• Technical data such as your IP address and basic usage analytics when you visit this website.

We use your personal information to:

• Respond to enquiries and provide quotes.
• Arrange, confirm, and deliver your detailing services.
• Process payments and manage subscriptions.
• Send service-related communications such as booking confirmations and reminders.
• Improve our website and services, and meet our legal obligations.

We process your information where it is necessary to perform a contract with you (for example, to deliver a booked service), where we have a legitimate business interest (such as improving our services), where we have your consent (for example, optional marketing), or to comply with a legal obligation.

We do not sell your personal information. We share it only with trusted service providers who help us operate — such as our payment processor, email provider, and hosting platform — and only to the extent necessary. We may also disclose information where required by law.

This website uses essential cookies to function and basic analytics to understand how visitors use the site. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.

We keep your personal information only for as long as necessary to provide our services, meet our legal and accounting obligations, and resolve any disputes. When it is no longer needed, we securely delete or anonymise it.

Under UK data protection law you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information in certain cases.
• Object to or restrict how we process your information.
• Request a copy of your data in a portable format.
• Withdraw consent at any time where we rely on it.

To exercise any of these rights, contact us at hello@essentialdetailing.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.